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The Okehampton Food Bank started the year facing the most severe financial crisis in half a century. Factors such as the energy crisis, the war in Ukraine, and the significant arrival of refugees through the Afghan Resettlement Scheme put tremendous strain on the food bank’s staff and resources.

During the peak of this crisis, we were assisting 165 people a week. This support was made possible by the community of Okehampton yet; the governing body overseeing the food bank chose to withdraw their support and close us down in July.

Regardless of the problems forced upon us, this year we have provided food to make 9500 meals. This was lower than 2023 when the number was 11230 meals but, we were out of action for the whole of July this year due to circumstances beyond our control.

We have reached our goal thanks to you!

Our mission when we re-launched in August was to remain operational until Christmas! With your help, we have done this. Which is a testament to the support we received from the people of Okehampton.

We’ve managed to overcome the cost-of-living crisis, rising inflation, increasing demand and unnecessary shutdowns and we are still here to assist the less fortunate in Okehampton.

The dedicated volunteers passionately pushed for the food bank to continue its operations rather than transferring its resources to another private business, but sadly, their appeal was refused.

So, with an initial donation of £25, The Okehampton Food Bank moved to our new location at the Ockment Centre and, for the first time in its 16-year journey, became genuinely independent.

We have revised our Mission Statement

The Okehampton Food Bank’s primary mission is to alleviate food insecurity and enhance the well-being of the community’s most vulnerable residents.

To address food insecurity, the food bank provides food and essential household items to local people facing demonstrable challenges such as low income, benefit delays, homelessness, disability, loss of income, rising costs of living, and short-term needs for refugees.

The food bank ensures that the families it serves receive a healthy, nutritionally balanced supply of food, including fresh produce, eggs, and dairy. Beyond food distribution, the organisation offers supplementary services to help address widespread poverty in the community by connecting people to other local support agencies.

By meeting nutritional needs through food aid, the food bank frees up recipients’ limited resources for other essential expenses. Overall, the food bank’s holistic approach aims to not just provide temporary relief but to empower vulnerable community members and address the root causes of food insecurity.

The Harvest Festival produced donations from 14 schools, 16 Churches, 9 local businesses and hundreds of local people.

The day before our Christmas closing a couple arrived in the food bank, with a wonderful Christmas donation of chocolates, cakes, biscuits and other yummy ‘extras.’ This same couple has also brought us Easter eggs every year since the current coordinator took over the food bank in 2021.

Malcolm said,

“I’m ashamed to say it but I don’t even know the couple’s name because they always visit when we are really busy but, they know the work they do privately for the food bank, and this makes all the difference in a sea of pasta, porridge and beans.”

“Much of the food we receive is vital sustenance for hungry families and the donations we ask for don’t change much but, this lovely couple go the extra mile and bring in the extras that make struggling families feel whole once again.

We have attended several conferences this year enabling us to be at the forefront of food poverty resolution in Okehampton.

We have greatly expanded our referral agencies which means we do not have to self-refer families to us but rely solely on Health and Social care professionals to do what they do best. We thank Citizens Advice and Community Links for their unwavering support this year. We also have families, (we don’t have clients) who we refer to our partners to get the extra help they need.

How your donations are making a difference.

A true story…

A mother of three young children faced a challenging financial crisis, finding it hard to provide sufficient food for her family.

For 18 months, she depended on The Okehampton Food Bank’s support to survive.

However, in June of this year, her situation improved significantly when she secured a stable job. With her new income, she was not only able to buy enough groceries for her family but also received a promotion shortly after starting. This advancement enabled her to pay off the debts that had accumulated during her unemployment.

Reflecting on her experience, Grace (a pseudonym) expressed heartfelt gratitude for the essential help the Okehampton Food Bank offered during her struggles.

“I truly don’t know what I would have done without you,” she shared in a recent letter to the food bank coordinator.

“Your assistance was a lifeline that kept my family fed and cared for until I could regain my footing. I am incredibly thankful you were there for us when we had no other options.”

Grace’s journey highlights the critical role community resources like food banks play in supporting families in need, helping them navigate tough times and move toward stability and independence.

The dedication of our volunteers

The unwavering commitment of our volunteers is undoubtedly a key factor in the success of The Okehampton Food Bank over the past 16 years. Their efforts, along with the generosity of our donors and the support from Waitrose, empower us to assist countless individuals in need.

Mary (not her real name,) has dedicated 12 years as a volunteer at Okehampton Food Bank, providing essential support to those in need within our community. Her commitment to helping the less fortunate has made a significant impact over the years. 

Through her efforts, Mary has become a vital part of the organisation, ensuring that food and resources reach those who require assistance. Her long-standing service exemplifies the spirit of community support and compassion.

We extend our heartfelt gratitude to the individuals, churches, schools, local businesses, and charitable organisations in Okehampton who have joined us in the battle against the social injustice of food poverty throughout 2024.

Your support has been invaluable, and it truly makes a difference in the lives of those in need. Together, we are making strides toward a more equitable community, and we appreciate every effort made to help those facing food insecurity.

May Christ’s light shine on you all this Christ-mass.

On a chilly December morning, a group of dedicated volunteers from the Okehampton Food Bank gathered at the entrance of Waitrose, ready to collect much-needed food donations.

Despite the frigid air nipping at their fingers and toes, the volunteers greeted Waitrose customers with warm smiles and cheerful attitudes.

As shoppers bustled in and out of the store, many paused to listen to the volunteers explain the food collection and how their contributions could make a real difference for families in need this holiday season.

The generosity of the Waitrose customers was truly heartwarming – they donated bag after bag of non-perishable food items, as well as a wonderful selection of Christmas foods which mean so much at this time of year. The collection also raised cash donations which will be used to stock up on baby foods, milk, nappies and baby wipes all of which are an extra burden for those on very tight budgets.

The collection trolleys quickly filled up as the morning went on. The Waitrose partners were also incredibly supportive, offering the volunteers hot cups of coffee and making sure they had everything needed for a successful food drive.

It was inspiring to see the community come together in the spirit of giving, ensuring that no one would go hungry this Christmas.

What’s in a name?

Mr Waite Mr Rose and Mr Taylor opened a small grocery shop at 263 Acton Hill, London.

Wallace Wyndham Waite was born in 1881, the son of a successful civil engineer until an unexplained change in family circumstances meant that Wallace had to earn his own living when he was only 11 years old. Wallace was apprenticed to a grocer in Pontypool on the day before his 13th birthday. It was a three year apprenticeship, “living in” over the shop and away from his family.

By 1904

Mr Waite was working in London and determined to have his own business, and with Arthur Rose and David Taylor, he opened a shop in Acton. The London district of Acton was a rapidly growing middle-class residential area, and in 1903 a shopping parade was built on Acton Hill. The three businessmen together rented 263 Acton High Street from local businessman Charles Oliver Hicks.

Rose was the company secretary and accountant, Waite was the grocer, and Taylor was probably the first of a series of managers. David Taylor left the business in 1906 and in 1908, Waite and Rose formed a private limited company, coining the name “Waitrose”  from their own surnames. In 1923-4 Mr Rose withdrew from the business, after a period of ill-health.

(Ref: https://waitrosememorystore.org.uk/content/about/first_time_visitors_tour/waite-rose-and-taylor)

You can donate non-perishable food items by placing them in the designated collection basket in Waitrose at the exit. Our team then distributes these collected donations to those in need.

While we previously received food donations from Lidl customers, this year the supermarket decided to partner with a different organisation. We are grateful to Lidl customers who now bring their donations to the Waitrose collection point, allowing the long-established food bank to continue supporting local families in need.

Today a very generous person left 25Kg of dog food purchased in Lidl but left in Waitrose.

If you need further information then visit our website okehamptonfoodbank.co.uk

If you wish to donate by bank transfer or set up a recurring direct debit our Bank is Lloyds. The account number is 53504463 and the sort code is 30-99-50

Thank you

We are open from 10.00 to 12.00 on Thursdays. This is when our families collect their food from us once they have been referred by an accredited referral agency. Principally we use Citizens Advice and Community Links. Citizens Advice are located in the Ockment Centre.  If you need their help be sure to book an appointment before going to avoid disappointment as they are very busy.

Community Links, who have just moved office, have a member of their team working with us on Thursday morning. If you need a referral they may be able to help not only in obtaining a referral but with a whole host of further support.  So, if you are in need come in for a chat. If you cannot make Thursday and you need a referral then Community Links can also be found at their weekly Mental Health Hub from 10.00  to 1.00 every Monday in the Charter Hall in Okehampton.

In an emergency, a food parcel can be collected from the Ockment Centre between 10.00 a.m. and 4.00 p.m. Monday to Friday. The Ladies at the Ockment Centre have also very kindly agreed to accept donations of food on our behalf when we are closed.

While collecting donations today, we were asked about our connection with the Community Kitchen. The lady in question honestly believed we had already agreed to an amalgamation, this is not the case.

To be clear, the Okehampton Food Bank remains an independent organisation that is not associated with the Community Kitchen.

The Okehampton Food Bank’s primary mission is to …‘alleviate food insecurity and enhance the well-being of the community’s most vulnerable residents.’

‘To address food insecurity, the food bank provides food and essential household items to local people facing demonstrable challenges such as low income, benefit delays, homelessness, disability, loss of income, rising costs of living, and short-term needs for refugees.’

‘The food bank ensures that the families it serves receive a healthy, nutritionally balanced supply of food, including fresh produce, eggs, and dairy. Beyond food distribution, the organisation offers supplementary services to help address widespread poverty in the community by connecting people to other local support agencies.’

‘By meeting nutritional needs through food aid, the food bank frees up recipients’ limited resources for other essential expenses. Overall, the food bank’s holistic approach aims to not just provide temporary relief but to empower vulnerable community members and address the root causes of food insecurity.’

‘Beyond food distribution, the organisation offers supplementary services to help address widespread poverty by connecting people to other local support agencies. This universal approach aims not just to provide temporary relief, but to empower vulnerable community members and address the root causes of food insecurity.’

We are deeply grateful to all Waitrose customers for their steadfast support of the Okehampton Food Bank. They have continued to provide staple necessities and gone the extra mile to ensure those struggling have access to special Christmas items as well. However, the food we distribute is not accessible to just anyone. All applicants must be referred to us by an external organisation such as Citizens Advice, Community Links, social services, DCC, WDBC, NHS etc.

The Okehampton Food Bank, unlike other business organisations in Okehampton, do not undertake self-referrals.

In summary, the Okehampton Food Bank remains dedicated to its founding purpose of supporting families in need, bolstered by the generous support of the community, including our valued Waitrose customers and the continued assistance by the Waitrose Partners.

As we go about our daily work for the Okehampton Food Bank it has become more and more apparent that there is still some confusion as to our new location. This confusion perhaps shows that our communication has not been as effective as we had hoped. Hence this message.

The Okehampton Food Bank, founded in 2008, operated out of the Baptist Church and a church-owned shop until this July. Since then, the food bank has continued its work from the Ockment Community Centre in Okehampton’s North Street – the hub of the local community.

The Okehampton Foodbank offers a warm, caring welcome and support to anyone in need. We should not be confused with the Okehampton Community Kitchen, a different organisation that is not affiliated with us.

Kind Words from the Trussell Trust.

The Trussell Trust, a leading food bank charity, recently acknowledged ‘the commitment and care,’ shown by all the volunteers at The Okehampton Food Bank and that we are, ‘ offering a food bank service with a supportive referral structure, and there is evidence that this is accessible to the community.  We also  ‘have approaches that enhance dignity for the local community in need.’

We are open from 10.00 to 12.00 on Thursdays. Accredited referral agencies connect families with our food assistance program. Once families receive a referral, they can come collect food from us. Principally we use Citizens Advice and Community Links. Citizens Advice are located in the Ockment Centre.  If you need their help be sure to book an appointment before going to avoid disappointment as they are swamped at the moment.


The Okehampton Food Bank demonstrated true community spirit this week, as they opened their doors on Thursday despite the challenging winter weather conditions.

Although the town was blanketed in a heavy layer of snow, Malcolm, a dedicated volunteer at the food bank, was adamant not to let the inclement weather deter them from fulfilling their mission to support local families in need.

Julie from the Ockment Community Centre, also trudged through heavy snow to ensure the food bank could access its vital supply of resources stored onsite.

Thanks to these efforts struggling households in Okehampton were able to receive the nourishing food and essential supplies they rely on, a true testament to the power of community in action.

No problems parking ay Lidl!

Even in the face of adversity posed by the unexpected snowstorm, the Okehampton Food Bank working with The Ockment Community Centre rose to the occasion, braving the elements to deliver hope and sustenance to those who needed it most, underlining the profound impact that selfless community service can have, especially during the most challenging of times.

North St

The Okehampton Foodbank was pleased and proud to be alongside some of the best providers of well-being support services at the Community Well-being Fair on  Wednesday 6th of October in the Charter Hall, Okehampton.

The  Okehampton Foodbank, which started work in 2008, took the opportunity to renew contacts and make constructive links with many new organisations.  Our shortbread went down especially well and encouraged delegates to stay and chat about what’s new with their organisation, what issues they are facing and how we might develop joint approaches to help those struggling in our community.

We shared our Christmas wish list and we’re steady and ready for a challenging time this Winter.

The term “food insecurity” is often used in the press and online, but what does it mean? To determine if a household requires emergency food assistance, they are considered food insecure and financially strained if their available resources fall more than 25% below the poverty threshold defined by the Social Metrics Commission.

This poverty line is calculated based on a family’s total financial means, including their income, housing costs, savings, and other essential expenses like childcare and debt payments. By accounting for these comprehensive factors, the poverty threshold accurately reflects the actual financial resources people have to cover their basic living costs. In practice, when determining who is in poverty, the Commission’s approach is to set a poverty line specific to the needs of each family. This means that each family’s available resources can be compared directly with their poverty line to determine whether they are in poverty.

The poverty line varies based on household size. For example, the threshold for a single person would differ from that of a couple or a couple with two children.

The poverty lines in 2021/22 show that a single childless person with less than £177 a week in available income would be considered to be in poverty. For a childless couple, the poverty threshold is £305 a week, while for a couple with two children, the threshold increases to £494 a week. Some groups across society are bearing the burden more than most.

Over half (53%) of those experiencing hunger, hardship and food insecurity live in households with a disabled family member. One-third (32%) of single-parent families face food insecurity and financial strain. Children under 5 years old have the highest risk of hunger and hardship at 24% compared to other age groups.

The Trussell Trust report highlights the urgent need for a new metric to understand the issue of emergency food assistance, which they have termed “hunger and hardship.” This measure not only accounts for those currently relying on food banks but also identifies individuals, who are likely to be at high risk of becoming dependent on them in the future. A crucial strategy for reducing this reliance is to enhance people’s financial resources, enabling them to withstand unexpected challenges like job loss or sudden expenses without turning to food banks.

Their data shows that food insecurity currently affects 9.3 million people in the UK, including 6.3 million adults and 3 million children. This means that one in seven individuals and one in five children are experiencing food deprivation. Alarmingly, the levels of food insecurity have risen by over a third compared to two decades ago.

To determine the need for emergency food assistance, a household is considered food insecure and financially strained if its available resources fall more than 25% below the poverty threshold defined by the Social Metrics Commission. This poverty line is calculated based on a family’s total financial means, including their income, housing costs, savings, and other essential expenses such as childcare and debt repayments. By accounting for these comprehensive factors, the poverty threshold accurately reflects the actual financial resources people have to cover their basic living costs.

Using national statistics this means there are approximately 650 people in Okehampton affected by hardship.

Uncover the truth – read the report

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