Helpful Information

By providing a weekly food parcel for those in immediate need. 

We provide emergency food assistance to anyone experiencing food insecurity, without judgment or discrimination. As an inclusive organization, we help all those in need.

Okehampton Food Bank relies wholly on donations.

The Okehampton Food Bank relies entirely on the generous donations of residents in Okehampton and the surrounding region. We extend our heartfelt gratitude on behalf of the families we serve.

The Okehampton Food Bank is pleased to offer short-term emergency food assistance. However, our organization is not equipped to provide long-term food support. For individuals in need of ongoing aid, we encourage exploring options with other local agencies that may be able to help.

What do you need to do to collect from us?

We offer a wide selection of produce, including dried, canned, and fresh fruits and vegetables, as well as select dairy items. However, our inventory is subject to change. We also carry a limited supply of household and baby care products.

While we cannot match the extensive product selection of a supermarket, we can provide sufficient supplies to restock your cupboard during emergencies. Our focus is on meeting immediate needs, not offering long-term support for families.

How to get a Food Voucher.

If you do not have a voucher referring you to Okehampton Food Bank you will need to contact one of our referral agencies. Before doing so please read our criteria for receiving food aid HERE

  • Citizens Advice, HERE FREE Advice Line on 08082 787999
  • Devon County Council, HERE
  • If you have children in either of the two Primary Schools contact Greta Button the family liaison.
  • You can also make an appointment to speak to an advisor in Okehampton; see below for contact information.

Referrals can also be made on your behalf by Social Workers as well as Health Visitors.

Citizens Advice

If you have used the Food Bank for more than two weeks we will ask you to get in touch with Citizens Advice, they may be able to signpost you to other agencies to obtain further support. Citizens Advice can re-refer you in exceptional circumstances for another month.

If you require further information regarding benefits visit the CA website HERE or you can book an appointment with an adviser at the Ockement Centre in Okehampton.

Torridge, North, Mid and West Devon Citizens Advice (Okehampton)

The Ockment Centre North Street
OKEHAMPTON
Devon
EX20 1AR

Advice session times

DayTimeFurther information
Tuesday10.00 – 15.00By appointment only.
Thursday10.00 – 15.00By appointment only.

Telephone advice times

DayTimeFurther information
Monday09.30 – 16.30Assessments
Tuesday09.30 – 16.30Assessments
Wednesday09.30 – 16.30Assessments
Thursday09.30 – 16.30Assessments
Friday09.00 – 16.30Assessments

Access details

  • Wheelchair accessible
  • Wheelchair toilet access
  • Induction loop

Collection

We can not deliver food parcels.

In exceptional circumstances, we can deliver but, wherever possible you should aim to collect in person or arrange for someone you know to collect the food on your behalf such as a friend or neighbor. If a third party is to collect your parcel please let us know in advance giving their full name.

A week’s supply of food is heavy and will require transport to collect.

If you don’t have access to a car, please ask family or friends to assist you with the collection.

Data Protection

To comply with GDPR we require your consent to keep your contact information on file as a paper and digital record. We will ask for the following information: name, address, phone number, number of adults and children, pets, and most importantly food allergies.

Support for Families in West Devon

Community Links: Support for Families and Individuals. HERE

Tor Support: Counseling for Young People HERE

Citizens Advice on using foodbanks HERE